Giving FAQ

Online Transactions & Reporting

How do I view everything I’ve given?
You can view online giving in your Mogiv account.

How do I get my giving receipts?
Every time you give, a transaction receipt will be sent via e-mail. You can also log into Mogiv account at anytime to view and print receipts and giving history.

Account Information

Can I change my user ID in the new system (Mogiv)?
Mogiv does not allow you to change your username once it is created.

Online Giving Functionality

Can I make a one-time or a scheduled donation?
Yes. The online system enables you to make either a one-time contribution or set-up a scheduled contribution that is scheduled to come out of your bank account at the time of month specified by you.

What if I want to change my bank account or adjust the date/amount of a contribution?
You can edit or delete a scheduled contribution at anytime. You can also change the account used, date, frequency, or amount.

Can I give to Twin Rivers with my mobile phone?
Yes! To give via SMS or Email, in Mogiv, do the following: Send any amount to twinrivers@mogiv.com. Example: TXT: 20 TO: twinrivers@mogiv.com will initiate a $20 gift. All funds given will come from your checking account, not your cellular provider.

How do I know if I set up my gift correctly or that the scheduled gift has been received each month?
When your contribution is processed through our online system, you will receive an email confirming the gift.

Is online giving secure?
Yes. We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by a number of security measures including your web browser’s SSL encryption.

General Stewardship & Giving Questions

What is a Tithe? What is an Offering?
In the Bible, a tithe is 10% of one’s income. An offering is when you give above and beyond your tithe, such as supporting other ministries and causes. We encourage you to find out more about this subject and other stewardship principles addressed in the Bible.

What does my gift support?
Your gift enables Twin Rivers to fulfill its mission and vision to, “Develop Biblical Disciples of Jesus Christ.” It also supports the operations of the church and its ministries.

Are there any fees involved in online giving?
Twin Rivers Church pays a small processing fee for debit card gifts (2.9% + 70¢) and a nominal fee for ACH gifts (1% + 45¢). You do not pay any fees. We encourage you to use direct withdrawal from your bank account as this option provides the lowest fees for us.

Can I give to Twin Rivers by check?
Yes. Please make checks payable to “Twin Rivers Baptist Church”. If mailing to TRBC, send to:
Twin Rivers Baptist Church
ATTN: Accounting
1660 Mohawk Blvd
Springfield, OR 97477

Can I speak with someone about an issue with my online giving to Twin Rivers?
Yes! Please send us an email. We will respond quickly.

Teaching

Fellowship

Breaking Bread

Prayer

Connect

We would love to have you join us on Wednesday nights or Sunday mornings. Our parking lot is located behind our building, on 17th Street.

Wednesdays - Through the Bible Study - 6:30pm

Sunday - LifeHour / Prayer @ 9am

Sunday - Worship Service @ 10am

1660 Mohawk Blvd, Springfield, OR 97477

541-746-4734

office@twinriverschurch.org

www.twinriverschurch.org